Shipping policy

Shipping Policy

Welcome to DIVNTY! We're excited to provide you with unique and stylish clothing. Please review our shipping policy to ensure a smooth delivery experience.

Order Processing

- **Processing Time:** All orders are processed within 2-5 business days, Monday through Friday, excluding holidays. You will receive an email confirmation with your invoice number once your order is placed.
- **Tracking Information:** Once your order has shipped, we will send you an additional email with your tracking information.

Shipping Methods & Delivery Times

- **Standard Shipping:** Typically takes 2-5 business days from the shipment date. Please note that delivery times may vary, as USPS/UPS does not guarantee delivery estimates.
- **Expedited Shipping:** Available upon request at an additional cost. Please contact us for more details.
- **International Shipping:** Delivery times vary depending on the destination country and customs processing.

Shipping Rates

- Shipping rates are calculated at checkout based on the weight of your package and your location.
- Free standard shipping on orders over $100, within the United States.

Important Information

- **Secure Shipping Location:** Ensure you are shipping to a secure location. We are not responsible for stolen packages, lost mail, or mail delivered to an incorrect address.
- **Correct Address:** You are responsible for entering the correct delivery address. Any returned packages due to incorrect addresses will incur additional shipping fees.
- **Customs & Duties (International Orders):** We are not responsible for country-specific customs duties and taxes. If you refuse customs on a package, any customs and shipping fees will be deducted from your refund amount.
- **Non-Refundable Charges:** Shipping and handling charges are non-refundable.

Contact Us

If you have any questions or need assistance with your order, please email us at contact@divnty.com. We're here to help!

Thank you for shopping with DIVNTY. We appreciate your business and hope you enjoy your purchase!