Privacy policy
Introduction
Welcome to DIVNTY! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from our store.
Information We Collect
- **Personal Information:** When you make a purchase or attempt to make a purchase, we collect personal information such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- **Order Information:** We collect information related to your purchase history and order details.
- **Device Information:** We automatically collect information about your device, including web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or products you view, what websites or search terms referred you to our site, and how you interact with our site.
How We Use Your Information
We use the information we collect for various purposes, including:
- **Processing Transactions:** To process your orders and manage your account.
- **Communication:** To communicate with you regarding your order, respond to inquiries, and provide customer support.
- **Personalization:** To personalize your shopping experience and to offer you tailored content and product recommendations.
- **Marketing:** With your consent, to send you marketing emails and promotional offers.
- **Improvement:** To improve our website, services, and products based on your feedback and interactions.
- **Security:** To prevent fraud and protect our website and your information.
Sharing Your Information
We share your personal information with third parties to help us provide our services and fulfill our obligations to you. For example:
- **Shopify:** Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application.
- **Payment Processors:** We share information with payment processors to process your transactions securely.
- **Shipping Providers:** We share information with shipping providers to deliver your orders.
- **Marketing Partners:** With your consent, we share information with marketing partners to send you promotional materials.
- **Compliance:** We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
Your Rights
- **Access:** You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
- **Withdrawal of Consent:** You can withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time by contacting us.
- **Data Portability:** You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Security
We take reasonable precautions and follow industry best practices to protect your personal information and ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at contact@divnty.com.
Thank you for trusting DIVNTY with your personal information.
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This Privacy Policy was last updated on 07/01/2024.